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Nom Nom Pet Food Delivery Service Review
Nom Nom Pet Food Delivery Service Review
June 24, 2024 / Ioana Andrei
Nom Nom Pet Food Delivery Service Review
June 24, 2024 / Ioana Andrei
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Nom Nom
Editorial Score 8.6
Price and value for money
Prices are reasonable, discounts available, very good value for money, economical subscription services and rewards programs
Delivery and logistics
Next-day delivery for fresh pet food, with reasonable fees, free shipping on subscription orders
Product variety
Good selection of pet food products including fresh, human-grade meals that cater to specific dietary needs
Payment options
Several major payment methods including Visa, MasterCard, American Express, PayPal, and some digital wallet options
Customer service
Customer support available during standard business hours, with multiple contact methods and timely responses within a few hours.

In a Nutshell

Nom Nom makes freshly-prepared personalized meals that will keep your dog healthy and happy. Aiming to satisfy even the pickiest eaters, its recipes are developed and checked by top-graded vets. They’re also super nutritious, including USDA-approved meats and plenty of vitamins. Meals are pre-portioned according to your dog’s characteristics, and you have full control over shipment frequency.

Pets serviced - Dogs

Delivery fee - Free shipping

Ingredients quality - Fresh, whole, natural only


  • Uses only fresh and whole ingredients
  • Variety pack samples available
  • Developed by certified veterinary nutritionists
  • Flexible shipment frequency


  • No fish-based meals
  • Can’t exclude ingredients
  • No cat food

How it Works

You can get started with Nom Nom on a 50% off trial. You’re taken through a 2-minute questionnaire that includes your dog’s name, gender, breed, age, current and ideal weight, and any other relevant details, such as allergies. These factors are used in an algorithm to help determine your dog’s ideal metabolic rate and calorie burn throughout the day.

To help you decide, there is relative pricing next to each meal ($$ for affordable, $$$$ for pricey), along with its main ingredients. Also, a quick FAQ section is available, confirming that the dog food is formulated by experts including board-certified veterinary nutritionists.

After choosing the meals, you’re asked to input your personal details, such as your name, email, and shipping address. Finally, you’ll provide your payment details. Note that you can’t choose the meal quantity or frequency when starting your trial—you simply get sent 2 weeks of food.

Nom Nom’s algorithms pre-portion the meals based on your dog’s weight, age, and activity level. However, you’re always able to change the recipe type and the delivery schedules. The default shipment frequency is every 4 weeks after your trial, but you can change this later to weekly or every 2 weeks.

Nom Nom prepares, mixes, and packs your pet’s food in United States-based kitchens. Ingredients such as meat and veggies are always fresh, and they’re transported with dry ice and recyclable liners. Your dog’s meals arrive cold and you should freeze them after removing the packaging.

You’re encouraged to update your pet’s details in your account whenever there’s a change—for example, if your pet’s losing or gaining weight. The algorithm then adjusts your pet’s meal type or portions.

Want to give your dog a chance to try all Nom Nom varieties before subscribing? In that case, go for the variety pack, which includes pre-portioned meals from every recipe.

Food Variety & Quality

Nom Nom offers high-quality, vet-approved dog food that even picky eaters can dig into. Its ingredients are fresh and carefully cooked, using USDA-approved meats. All meals are made according to the Association of American Feed Control Officials (AAFCO) Food Nutrient Profiles.

Here are the main meals your doggo can enjoy:

  • Chicken Cuisine : Comprising chicken, squash, sweet potatoes, and spinach, this dish is a lower-cost alternative that most dogs are bound to like.
  • Turkey Fare : With a high crude-protein content, this mid-price option mixes turkey with eggs, carrots, spinach, and brown rice.
  • Pork Potluck : This vitamin-packed meal includes pork, mushrooms, potatoes, green beans, kale, and squash for mid-range budgets.
  • Beef Mash : A high-protein alternative with a higher price tag, this beef mix also includes eggs, carrots, peas, and potatoes.

    Each recipe additionally provides a balanced and personalized range of nutrients, including vitamins D, E, B1, B2, and B12, plus zinc, selenium, manganese, iodine, iron, and taurine.

    Nom Nom claims that by following its bespoke meal plans your pet will have more energy, better breath, a softer coat, increased stamina, and their weight goals achieved within 3 months.

Additional Products Available

In addition to daily meals, Nom Nom offers probiotic supplements to support your dog’s digestive health. They come with a 30-day supply, including 20 billion CFUs per serving. These are:

  • Full spectrum probiotics for dogs : offering an all-round immunity and digestive boost
  • GI-targeted probiotics for dogs : helping queasy pets with rebalancing their GI tracts

You can also order your very own microbiome testing kit. The results from this test give you an indication of your pet’s overall health. For instance, it can help identify causes for mood changes or chronic symptoms such as vomiting.

Have a kitty at home? There are also probiotic and microbiome testing options for cats.


Nom Nom doesn’t offer fixed-price plans. Rather, your subscription price varies according to the food type and quantity your dog needs, which depends on age, weight, and other factors.

Prices are as low as $1.57 per meal, and shipping is free. You get a 50% discount on your 2-week trial, plus a multi-pet discount if you’ve got more than 1 pooch.

Nom Nom’s other products are individually priced:

Variety pack sample: $20

Probiotics (dogs and cats): $40

Help & Support

Nom Nom’s customer support is available through live chat Monday-Friday, 7 am-5 pm PT, and Saturday-Sunday, 9am-3pm PT. Phone lines are also open during chat hours, starting an hour earlier at 6am, Monday-Friday. You can also text the team or fill out an online form. Check out the FAQ section for answers to questions about recipes, food serving and storage, account setup, delivery assistance, and more.

Email: Online form only

Phone: 415-991-0669

What Pet Parents Have to Say About Nom Nom

“Jones is a rescue and he came to us with a *very* sensitive stomach. Since starting Nom Nom, his stomach has been doing well, and I didn't think his fur could get any softer.” - skayegram

“I adopted two rescue kittens who had parasites, dull coats, and coarse, nasty stool. Now they gobble their Nom Nom and have beautiful, silky coats, and their litter box is not a toxic hazard site!” - Mich Kolley

“Tula gets so excited when it's mealtime. She no longer has skin issues, her coat looks wonderful and her stools are the best they've ever been. I can't imagine ever feeding her anything but Nom Nom!” - Ilpnut94

“Mya has suffered from colitis & IBS for many years, and she's also the pickiest with food. Since being on Nom Nom she is eating much better & has perfect poop!!!” - denton_kristen


Nom Nom offers your doggy companion fresh, nutritious, and delicious meals developed by highly-trained veterinary nutritionists. Your pet’s meal plan is determined according to factors such as their age and weight goals so they get all the nutrients they need to thrive.

You’ve got some flexibility to select meal types and delivery frequency, and also to control how much you spend. While there aren’t any meal options for cats, Nom Nom does provide probiotics and microbiome test kits for your feline pets.

Get started now, visit Nom Nom
By Ioana Andrei
Ioana holds a BSc in Business Management from King's College London and has worked for 4+ years as a management consultant in the technology, media and telecoms industries. Ioana is also a successful entrepreneur, having launched several social enterprises. No stranger to IT and an enthusiastic hackathoner, Ioana is also an accomplished fintech, SaaS and B2B tech writer.
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