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Ollie Pet Food Delivery Service Review
Ollie Pet Food Delivery Service Review
April 15, 2024 / Emma Street
Ollie Pet Food Delivery Service Review
April 15, 2024 / Emma Street
60% OFF your first box
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Editorial Score 9.8
Price and value for money
Reasonable prices with consistent discounts, economical subscription services and "refer a friend" promo of $40 for each referral
Delivery and logistics
Standard delivery within 3-5 business days, expedited options at a cost, free shipping on subscription orders
Product variety
Vast selection of pet food products, including multiple types such as dry, wet, raw, organic, and prescription diets, wide array of brands from globally recognized to niche, artisanal options, comprehensive dietary options catering to all health needs
Payment options
Multiple forms of payment including major credit cards, PayPal, digital wallet, and subscription payment features
Customer service
Customer service available extended hours, via phone, email, and live chat, with quick responses and timely issue resolution

In a Nutshell

Ollie is a pet food delivery service with healthier alternatives to the mass-produced, byproduct-filled dog food you’re used to. Meals offer nutrition on a whole new level, with human-grade ingredients only, nutritionally balanced meals, and whole foods with every bite. Ollie creates visible differences quickly, like a shinier coat, more energy, and fewer food sensitivities. Ollie is also great for those pet parents looking for improved digestion, energy, and weight control. With free shipping and 60% off your first box, Ollie is a great choice for your dog.

Ollie at a Glance

Pets serviced - Dogs

Delivery fee - Free shipping

Ingredients quality - Human-grade, responsibly-sourced


  • Free shipping
  • Human-grade ingredients
  • Nutritionally balanced meals
  • Great introductory offer


  • Only available for dogs
  • Meals can’t be purchased without a subscription

How it Works

Ollie customizes your meal plans according to several determining factors, including:

  • Your dog’s age
  • Your dog’s breed
  • How active your dog is each day
  • Any allergies your dog may have
  • Your pup’s ideal weight

The Ollie ordering process is done completely online in 4 stages:

1.Complete the pup profile.

This is the most important step. Ollie will use this information to create a tailored meal plan for your pet. You'll be asked for your dog's age, current weight, and breed.

2.Select your meal plan

Based on the answers provided in your pup profile, Ollie will let you know how many calories per day your pup needs. Different dogs burn calories differently throughout the day, so this is a great step in the right direction towards healthier living for your pet.

Ollie offers 3 meal plan types:

Full Fresh Plan: your dog’s complete daily calorie requirement using Ollie’s fresh food recipes only.

Mixed Bowl Plan: a mixture of fresh and baked recipes to provide all your pup’s daily recommended calories.

Half Fresh Plan: providing 50% of your pup’s daily requirements, this plan is designed to be supplemented with your regular dog food.

3.Place your order and wait for your delivery.

Complete the ordering process by inputting your payment info and choosing the best delivery schedule that works for you. Ollie has free shipping all the time, so that's a nice bonus. Your meals will arrive on a regular schedule. You can freeze the fresh meals you aren't going to use right away and defrost them in the fridge on the day before you need them. Baked food just needs to be stored in a cool, dark place.

4.Eat and enjoy.

Ollie’s baked food comes in recyclable bags, and fresh meals are individually-packed. It’s impressive how neat and easy Ollie packaging makes mealtime. If there are extra servings in a case, Ollie also has Puptainers, handy containers with air-tight lids in order to keep the contents fresh. To get you started, you’ll receive a free Puptainer and scoop with your 1st order.

Food Variety & Quality

Ollie dog meals are specially developed by a canine nutritionist for optimal health and results. The beauty of ordering from Ollie is that you get the highest quality ingredients in every meal. Everything ingredient is human-grade, and each meal is packed with the kind of protein your pup needs to thrive. All meals include hormone-free chicken, high-quality beef, and human-grade farming turkeys. Lamb meals are pasture-raised only from free-range farms.

What’s more, Ollie uses only responsibly sourced, family-run farm products from the US and Australia. Even more impressive is that Ollie includes important superfoods to really turbo-charge these meals. These include cod liver oil and chia seeds, which are packed with omega-3 fatty acids that are good for the heart and the mind.

Ollie meals have no fillers, artificial flavors, byproducts, or preservatives. It’s the real-deal healthy eating we all should be aiming for! All vegetables and fruits are cooked lightly to ensure they maintain their nutrition and flavor. And to really keep things exciting for your puppy pals, Ollie always includes whole ingredients. You can see the blueberries, peas, spinach, and carrots in every dish.

Ollie has a good mix of flavors and recipes to choose from. You can get:

  • Beef with sweet potatoes
  • Chicken with carrots
  • Turkey with blueberries
  • Lamb with cranberries
  • Pork with apples

If you select the Mixed Bowl Plan, you can choose baked food options of chicken, beef, or both.

Additional Products Available

Ollie also offers snacks for your pups, little treats to get through the day in between meal times. You can order packs of sweet potato slices, chicken and apple jerky, and beef and sweet potato jerky. As with the meals, all snacks are made with 100% natural ingredients for a healthy pick-me-up during the day.

There is also a range of supplements for dogs over a year old, which come in jars of 30 chews. You can add probiotic, calming, or hip and joint chews to every box or include them in every other order.

Ollie also offers a digestion scan service where you can upload a photo of your pup’s stool into an app and have it looked at by one of Ollie’s Vet Techs. They’ll get back to you within 24 hours and let you know if your pet’s diet is on track or if it needs to be looked at. At the moment, this is only available for new customers during the first 3 weeks of membership, but Ollie plans to roll out the service to all members soon.


Ollie doesn't have standard pricing because each meal plan is tailored to fit your dog's needs. Factors like weight, breed, and age can create a significant price difference. So, you need to deal directly with Ollie to get an exact price quote for your meal plans.

For a ballpark figure, though, Ollie meals start at around $2 a day (for small dogs), though the average is closer to $6. You can get full or half-meal plans, depending on whether you want to switch all your dog’s meals to Ollie food or combine it with their regular food.

You’ll receive a 2-week starter pack to begin with and, after that, Ollie will deliver your subscription every 4 weeks. You can change your delivery schedule and recipe choices at any time, and if you get a new canine family member, you can add their meals to your subscription too.

Help & Support

Ollie has an excellent help center. It's neatly organized into the most relevant sections and is searchable, as well. You can find answers to all of the frequently asked questions about food quality, subscriptions, accounts, and recipes. There’s also an online chat tool.

On top of that, you can reach an Ollie customer support representative over the phone or by email using the information below:


Phone: +1-844-886-5543

Opening support hours: 9 am-7 pm ET, Monday-Friday, and 10 am-7 pm ET on Saturdays.

What Pet Parents Have to Say About Ollie

“My dog goes absolutely crazy for their food. The beef and turkey recipes really made his poops consistent in hardness and in schedule. Unfortunately, lamb just wasn’t his stomach choice. So I contacted them and Lisa my customer service representative was fantastic. They fixed the problem within 24 hours and I am overall very happy with customer service and meals for my companion.” Jasmine Quoch

“I love Ollie. Have used for years and my dog has never been healthier or shinier. He never would eat his other food and he can eat for Ollie every day. Whenever an issue comes up they are quick to resolve as well. Thank you!” Wiley

“I love this food and this company! After years of sensitive stomach issues, we had Stewie on prescription canned food from the vet. I felt awful about the junk that was in it, but he couldn't tolerate anything else. I even tried cooking my own organic ingredient food, but he was lacking nutrition. He was always low energy, had stomach and yeast problems, ear infections and bad breath. After 1 week on Ollie beef formula, he became more alert and more active. We are about 4 weeks in, his coat is beautiful, his eyes are clear, his breath is great and so are his ears! I love the recyclable products and the customer service is wonderful !! I feel so good about the quality ingredients I am feeding our little guy .” Verified User


Ollie is one of the best changes you can make to your dog's lifestyle. With healthy ingredients that are fit for human consumption, superfoods packed into every bite, and appetizing options like chicken, beef, and lamb, your dog will show noticeably positive differences in just a short time. Ollie offers free shipping, and for as little as $2 a day, your pup can be living a healthier, fuller life.

Get started now, visit Ollie
By Emma Street
Emma holds a BSc in Computer Science and has worked in software development for 15+ years as a support analyst, developer, and technical writer. Emma currently specializes in low-code software and web development, and has extensive experience in the fields of InsureTech and FinTech, with a keen understand—and enthusiasm for!—the intersection of personal and corporate finance and technology.
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