In a Nutshell

PetFlow is your go-to location for all things cat or dog. From prescription food to treats, toys, and bully sticks, PetFlow serves up a fabulous array of everything a pet parent could need to make theirs and their pets’ lives happier. PetFlow also offers quick reorder options, discounts for bulk shipments, and free delivery on orders over $49. So, PetFlow provides variety and savings all in one convenient place. Check out the daily doorbusters, too.

Pets serviced - Dogs and cats

Delivery fee - Free shipping over $49

Special offer - 30% off first auto-ships

Ingredients quality - Varies depending on supplier, grain-free, life stages, allergy-safe, prescription, wet food, dry food

How it Works

You can place an order with PetFlow directly online. In fact, the entire process doesn't have to take more than a few minutes. Start by simply signing up for an account with PetFlow. Just pick a password and enter your email address to get things rolling. Then, you can select any item you want, place it in your cart, pay for the order, and wait for the shipment to arrive.

PetFlow has tens of thousands of items to choose from, enough to satisfy the pickiest pet parents. But one of the best parts of ordering from PetFlow is how organized everything is. To be honest, the first impression of the website is a little cluttered. There’s a lot of information and images tossed at your vision at once, and some people can get overwhelmed by this.

But once you take a step back, you'll see how well the site actually functions. PetFlow has one of the best filtering systems we've ever seen in an online shop. You can filter things down by a huge range of categories, including pet type, brand, special condition, sub-brands, and more. You can also sort things according to best-selling, price, reviews, and more. For example, just for dog foods, you can sort your meals by breed size, main ingredient, brand, type, or more. So, whatever you're looking for, it is easily found among the tens of thousands of products in the PetFlow system.

And in case you were wondering, PetFlow is generous, as well. Every time someone places an order, PetFlow donates a bowl of food to a pet in need. So, you’re actually doing a good deed when you order with PetFlow. There’s also an awesome slideshow of the pets that benefit from your generosity on the site. Have some tissues handy!

Food Variety & Quality

PetFlow has a tremendous variety of food items for both dogs and cats, carrying all types, including wet and dry foods, prescription foods, and special dietary foods. PetFlow’s selection includes allergies to the following items:

• Beef
• Boar
• Buffalo chicken
• Corn
• Duck
• Eggs
• Fish
• Kangaroo
• Lamb
• Peas
• Pork
• Potatoes
• Rabbit
• Soy
• Sweet potato
• Turkey
• Venison
• Wheat

That’s an impressive list of specialty diets to take into consideration. PetFlow also has unique diet blends for the different life stages of your pet, from puppy to senior, along with wet and dry foods, canned and bagged, organic and standard. You name it, PetFlow has got it.

Additional Products Available

PetFlow is really a pet supply megastore, and that becomes quickly apparent when you start to browse through the site. You can get everything from toys to treats and food, of course. Here are some of the additional items included in the PetFlow inventory:

Toys

You’re going to love how many toys are available on PetFlow for your four-legged friend. From chew toys and catnip to balls and plush toys, PetFlow has it all. Keep your pup or kitty well-entertained and exercising while they have fun.

Doorbusters

PetFlow offers daily discounts on regular shop items. These doorbusters cover the spectrum from discounts on dog and cat apparel items to savings on treats and food items for your pets.

Bully sticks

These delectable treats are a great snack to give to your dog for a job well-done or just because you love them. PetFlow has several types, including gourmet natural blends directly from PetFlow. PetFlow also offers other treats if you’re not a fan of bully sticks. Opt for lighter snacks like grain-free tundra cat treats, chicken and salmon dog treats, and hundreds more.

One thing that is noteworthy about PetFlow’s product selection is the apparent lack of certain items, including shock collars and choke chains. That’s because PetFlow has joined forces with Zak George, the top dog trainer on YouTube, to create a more humane pet parent experience. This full-service supply store is proud to say that they don’t sell any products that are used to inflict pain on animals. We thought that was a really cool feature and gave PetFlow mega points for that kind of consideration.

Pricing

PetFlow has a wide range of priced items, and pet parents can have their pick of the litter when it comes to brands, quality, and pricing options. If you're looking for economical options, you'll have your pick of the lot. Alternatively, PetFlow has some premium quality items that will run you considerably more than the mass-produced section of the site. It's nice that PetFlow offers such a wide range of pricing levels. This way, all pet parents can find prices to accommodate their budget.

We like that PetFlow offers a welcome gift before you even sign up. Enter your email address, and you can use any of the offers that pop up, including 5% off of a single item, 10% off auto-shipping, or $10 off of treats or toys. Freebies are always fun.

PetFlow offers free shipping on all orders over $49. If you don’t reach that benchmark, you’ll pay a flat rate $5.95 shipping fee for all other orders, regardless of where you live. Orders generally arrive within 1-3 business days from the time you place an order, but prescription foods can take longer since the scripts need to be verified by your vet before the items can be shipped out.

PetFlow ships to anywhere within the continental United States. It currently does not ship to Alaska or Hawaii. You can get an auto-ship discount, and you can cancel the delivery at any time. PetFlow lets you choose anywhere from every 2 to 16 weeks for recurring orders. That’s a lot of flexibility. Oh, and if you’re looking to save a little more, you can also take advantage of the $10 refer a friend bonus.

Help & Support

PetFlow has helpful customer support. What's nice about these reps is that most of them are pet parents themselves and have used the products you're buying. So, they know what they're talking about when they answer your questions.

You can reach PetFlow customer support via live chat, email, SMS chat, or phone during the hours and via the numbers listed below. There’s also a tremendous help center with loads of questions commonly asked and answered.

Phone calls: 1-888-316-7297

Phone Hours: 9:00 AM - 10:00 PM EST

What Pet Parents Have to Say About Chewy

“Ordering cat supplies is both easy and efficient. Pet Flow keeps you informed of your order progress. Love having the kitty litter delivered to my door so I do not have to pick up the heavy boxes and load and unload my car. i have never had a problem with my orders and have never been disappointed.” Ann R

“I needed my order to be shipped ASAP for my dog with special dietetic needs. Spoke with a young lady who made it happen. Exceptional service all the time, but this was above and beyond. Thank you so very much.” Michelle C.

“Great experience. They carried the brand I needed and even with everything going on with the virus got it to me within a week.” DeeDee

“The package always comes on time and never damaged . I would recommend you to everyone. And if I ever have a question you're always there to answer it and help me. All of you are awesome” Rhonda Merrill

Conclusion

PetFlow is a great resource for pet parents who don’t want to lug heavy bags of dog or cat food home from the store. You can get every type of food from gourmet to processed, along with treats and snacks in varying flavors. PetFlow also has loads of other pet supplies, including toys, bedding, and carriers. PetFlow is a pet-friendly as well as pet parent-friendly site that makes orders, delivery, and auto-shipments a cinch.