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PupJoy Pet Box Subscription Service Review
PupJoy Pet Box Subscription Service Review
April 02, 2020 / Sarah Pritzker
PupJoy Pet Box Subscription Service Review
April 02, 2020 / Sarah Pritzker

In a Nutshell

PupJoy is all about making it easier for pet parents to get the pet supplies and pamperings they need and want. The idea is simple: you choose the items that go into the box, so you always get what you want. Much like an online delivery service, PupJoy delivers top-quality pet supplies, treats, and toys, and at a significant savings no less. PupJoy products are eco-friendly, all-natural, and responsibly-sourced, as well. Make a box yourself, or choose a curated box instead.


  • Up to 20% off with autoship +V IP deals
  • Sustainable, responsible, humane, healthy, eco-friendly
  • Huge variety of dog accessories and supplies


  • Requires a bit more time than curated boxes
  • Non-VIP prices are hefty

PupJoy at a Glance

Best for pet types - Dogs

Price - Varies based on your order, pre-made boxes $37.99-$42.99/box

Shipping costs - Free with VIP subscription

What’s inside? - Varies based on your order preferences

Subscription options - As per your delivery preferences

What’s Unique About PupJoy?

PupJoy is certainly not your typical pet box subscription service. Yes, you can sign up and get monthly deliveries for your dogs. But that’s pretty much where the comparisons end. Unlike other brands that curate boxes with a preset amount and type of treats and toys assortment, PupJoy lets you pick and choose the items you want in your box. It’s kind of like going shopping, with your options wide open. Pick what you want, choose from curated lists, and then set up a delivery schedule so that your boxes come when you want them. It’s that simple. Aside from the fact that you get to totally customize your own boxes, here are a few more reasons we like PupJoy:

Bad ingredients policy

PupJoy really stands out from some big box brands by differentiating the quality of the food items available on this website. Only truly healthy treats and foods are allowed to be showcased. In fact, PupJoy has a BAD ingredient policy, i.e., it Bans Artificial & Dangerous ingredients. Cute. But also practical and extremely helpful if you care about the health of your pups. PupJoy excludes products that contain harmful ingredients like:

  • Artificial preservatives
  • Artificial flavors
  • Artificial sweeteners
  • Artificial colors
  • Dangerous by-products
  • Dangerous meat substitutes
  • Dangerous fats

Satisfaction guarantee

What’s more, PupJoy offers a 100% satisfaction guarantee. If you’re not happy with a purchase, product, or service, PupJoy will make it right. You can also return anything at any time and for any reason. That’s a solid guarantee and earns this brand big points in our books.

Caring about the world

But best of all, PupJoy cares about the planet and takes real steps towards making the world a better place. All products that PupJoy works with are held to high-quality standards, and that includes responsibly-sourced, ethical supply chains, charitable organizations, and sustainable practices. From high-quality ingredients for all treats and food items to rigorous safety standards for the toys and accessories, PupJoy doesn’t play around with its product offerings.

PupJoy also runs the PupJoy’s Helping Paws Program, an organization that helps put shelter animals into warm homes. Alongside the Bissell Pet Foundation, PupJoy also supports an amazing 4,000+ rescue organizations.

How it Works: Subscriptions & Ordering

Ordering from PupJoy isn’t as straightforward as other pet box delivery services. That’s because you have the choice to make up your own boxes. So, there’s a bit more involvement than other sites. But if you like to be the one in control or if you’re looking for more tailored options, PupJoy is the right address. there is a pre-made pet box option for pet parents who don’t want to pick their own items

Here’s how ordering from this company works:

Browse the website to see just what's available and choose the types of products you want.

PupJoy has a tremendous variety of toys, treats, chews, accessories, supplies, and more to choose from. You can browse by specific categories like treats, toys, and supplies, or you can look at curated collections like Summer Favorites, At Home Essentials, or PupJoy Exclusives for a fun assortment of themed items.

Add the desired items to your cart and check out.

When you are finished browsing, create your PupJoy profile, or continue as a guest. If you want to make this a regular thing, then you need to create an account (obviously). Put in shipping and billing info and confirm.

Tailor subscriptions.

Now, you get options. Decide how often and when you want your items delivered, which items you want to auto-ship, and other details relevant to you specifically. This is the part that really makes PupJoy stand out from the competition. It’s an incredibly tailored experience.

Fill out the pet profile.

PupJoy will also give you suggestions about what to toss in your box based on your pet profile. For example, if your pet has a gluten sensitivity, it’ll suggest treats that don’t have wheat or other grains in them. Explain dietary needs, play styles, etc. to get the most accurate and personalized suggestions.

Alternatively, if you don’t like the idea of choosing your own items, you can also opt for one of PupJoy’s pre-made boxes. This is a standard process. Pick the box you like, enter your info, set up a delivery schedule, and wait for delivery.

What’s Inside Your Box?

Obviously, if you choose to create your own box, whatever you put inside will be what’s delivered. Again, this is a nice level of personalization that you don’t get elsewhere. But if you want something that comes ready-made without all of the extra input, you can get a pet box made by PupJoy. Currently, there are three choices to date to choose from:

Virtual Happy Hour Box

Includes 3 PupJoy plush toys, 4 premium limited ingredients treats, and 2 grass-fed, all-natural bully sticks.

Treat Me Right Box

Includes 7 full-sized bags of premium limited ingredient treats and 4 grass-fed, all-natural bully sticks.

Eco-friendly Exclusives Box

Includes 1 plush toy, 1 eco-friendly renewable rubber treat-dispensing toy, 4 PupJoy exclusive eco-friendly upcycled treats, and 4 grass-fed, all-natural bully sticks.

This is definitely the better option if you are looking for a faster, easier way of pampering your pups.

Pet Parent Testimonials

Pup loved the box! My dog was so excited to receive the Pupbox. It came with a decent amount of toys, chews and treats. My pup isn't a heavy chewer, but the included toys seem like they would be pretty durable. I liked that you could also customize the box fully including size, type of items, etc. Pupjoy is like Christmas once a month. - Tiana Feng

This is the best dog box ever! It came with great variety of treats and toys. My dogs loved all of the treats and toys! Especially the bully sticks! The packaging is good too!! - Gina Olsen

My pup & I LOVED the pupjoy box! We got the power chewers box with toys & treats & it did not disappoint! It had the cutest little toys, along with 2 full-sized bags of treats & 2 different chews. I would definitely order from this company again, as it's the perfect option for busy pet parents whose pups need new toys often! Thank you, Pupjoy!!! - Britt


PupJoy has a product line that ranges in pricing considerably. Browse the various categories and sort by price if you’re trying to fit a specific budget. You can also get collections such as gifts under $10 etc. When you sign up for the VIP program, all items on the site are automatically discounted. You’ll get a savings of anywhere from10% - 30% automatically. Plus, you get a rewards point for every dollar you spend. The VIP membership costs $30, so if you plan on purchasing often, this is a very worthwhile investment.

As for the pet box subscriptions, they are a bit pricier than most boxes of this ilk. This could be because PupJoy is a higher standard. But it could also just be a price jack. You decide.

Type of box Price
VIP Pricing $37.99 per box
Standard Pricing $42.99 per box

Help & Support

PupJoy has helpful customer support that’s available via several methods, including phone, SMS, email, and social media channels.

Phone support: 844.4PUPJOY

Text support: 312.313.5418

Email support:

Bottom Line

PupJoy makes shopping for the things you buy anyways easier, faster, and cheaper. From treats to beds, mats, and grooming products, PupJoy really makes it simpler. What’s more, these products are top quality, and we mean, the best. Ingredients are all-natural and healthy. Products are responsibly-sourced and eco-friendly. And PupJoy really spreads the love, giving charity to animal organizations, as well. Pre-made PupJoy boxes are expensive, but they are filled with premium quality treats and toys your pups will love.

By Sarah Pritzker
Sarah Pritzker is a professional writer who loves scouring the web looking for the coolest products and services at the best prices. Sarah writes for Sarah has lived and traveled all over the world, but has finally settled down with her family in the Middle East - and yes, she misses winter!
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